In US dollars. Your first five interviews and your first insight report cost nothing — no card, no clock. When the study is worth more people, one price unlocks the whole project. Practices that run many engagements pay per active client instead.
Set up your study in a conversation, send the link to everyone, and read the first answers.
Unlocks the project you started for free — the waiting answers are read the moment you upgrade.
For a running consulting practice: only the engagements you are actually working are billed.
Same interviewer, same signals, same report. The only difference is how many interviews are read and how many reports are written — the numbers above, enforced by the software, never by a surprise on the bill.
A Starter project is paid once and stays yours. A practice client is billable while the engagement is live; archive it when the work is done and it stops counting from the next cycle.
Every report exports to Word, and export keeps working whether or not the subscription does — see the Refund Policy for how cancellations are handled.
Write to console@factor127.com and we will answer before you pay for anything.